without experience
work experience
full day
Tasks that you will perform
  • Вести коммуникацию с вендором и отслеживать статус решения критических сбоев
  • Осуществлять эскалацию заявок на 2й уровень поддержки
  • Актуализировать Базу знаний, составлять инструкции
  • Вести установленную внутри подразделения отчетность
  • Проводить классификацию инцидентов и сервисных запросов
We are looking for you if you have
  • Среднее профессиональное либо высшее образование
  • Хорошее понимание IT продуктов и технологий
  • Сопровождение HW/ SW (Hardware/software)
  • Понимание принципов работы IP-телефонии
  • Наличие знаний о технической поддержке 1 – го уровня
  • To be an an employee of the International bank
  • Salary + bonus
  • Learning and development
  • Cool mentors and colleagues
  • Mobile phone expenses
  • An office where is nice to be
We offer to you

Главное – твое желание развиваться!

Feedback about work

  • You feel as a part of a big friendly team in Home Credit. Excellent attitude of a management and comfortable conditions make work effective.

    Business processes
  • Home Credit is something close for me. There are congenial people in a team with whom we drive and use our creativity. Even during free time. Work is a pleasure when you are surrounde by friends.


    My job is connected with people, therefore I can actually state that our employees are wonderful. We can talk each other without any obstacles with intention to help. Mutual aid and cooperation are in our blood. 

  • A great team. international management, equal opportunities to gow and develop, realization of innovative ideas and projects inspire to achieve the best.


  • Our bank is a part of international Home Credit Group which allows us to communicate with colleagues from different countries and gain valuable experience. Generally, in bank there is warm atmosphere and open management.